Terms of Sale

These Terms of Sale set out the terms on which SJF Productions LTD sells and supplies digital programmes, digital content, digital products and related education services under the Sarah Jane Foster education brand, including the programme Become the Face of Your Business.

Please read these Terms of Sale carefully before completing a purchase. By purchasing a programme or digital product from us, you agree to these Terms of Sale.

These Terms of Sale should be read together with our Privacy Policy, which explains how we process personal data.

The Sarah Jane Foster education brand is operated by SJF Productions LTD, a company incorporated in Ireland.

When you purchase a programme or digital product, your contract is with:

Email:

info@sjfproductions.com

In these Terms of Sale, "SJF Productions", "we", "us" and "our" refer to SJF Productions LTD, and "you" and "your" refer to the person purchasing or participating in a programme.

The following terms have the meanings set out below:

• Programme means a digital programme, challenge, course, membership, workshop or other digital education service offered by us, including Become the Face of Your Business.
• Programme Materials means all content made available in connection with a Programme, including videos, recordings, written materials, templates, prompts, frameworks, guides, workbooks, resources and communications.
• Member Environment means the online platform, community area or member area through which a Programme and Programme Materials are made available.
• Founding Cohort means the initial cohort of Become the Face of Your Business, commencing on 21 September 2026.
• Order means your request to purchase a Programme submitted through our checkout process.

To purchase a Programme you must be at least 18 years of age and have the legal capacity to enter into a binding contract.

You must provide accurate, current and complete information when placing an Order, including a valid email address that you monitor, as this is our primary means of delivering access and programme communications.

Our Programmes are designed for business owners, founders, professionals and creators. They are made available internationally. You are responsible for ensuring that your purchase and participation comply with the laws applicable to you.

We may decline or cancel an Order where we reasonably believe that these eligibility requirements are not met.

Become the Face of Your Business is a six-week video posting challenge for business owners and founders, delivered online.

The challenge is built around thirty videos across six weeks and is designed to develop on-camera confidence, communication skills and a repeatable approach to creating and posting video content.

The Programme is an education and training service. It is not a done-for-you service, a marketing agency service, a content production service or a personalised consultancy engagement unless expressly stated otherwise at the point of sale.

Your access to the Programme begins immediately following successful purchase. You do not have to wait until the Founding Cohort start date to receive anything.

Immediately, or as soon as reasonably practicable, following successful purchase and receipt of payment, we will make available to you access to the Member Environment, which may include:

• a welcome message and/or welcome video;
• getting-started information;
• programme preparation information;
• instructions for accessing and participating in the Programme; and
• any introductory resources we choose to make available before the cohort begins.

Your access to the Programme begins immediately following successful purchase. You will receive access to introductory and onboarding content before the six-week Founding Cohort begins on 21 September 2026.

The Founding Cohort of Become the Face of Your Business commences on 21 September 2026.

The structured six-week challenge runs from the cohort start date. Enrolment for a cohort closes at the date and time stated at the point of sale.

The distinction between the two stages is important:

• access to the Programme and the Member Environment, including introductory and onboarding content, begins immediately after successful purchase; and
• the structured six-week challenge element begins on the cohort start date.

Future cohorts, intakes or editions of a Programme may be offered on different dates. The applicable dates for your purchase are those stated at the point of sale.

The specific inclusions applicable to your purchase are those described on the relevant sales page and at checkout at the time of purchase.

Inclusions for Become the Face of Your Business ordinarily comprise the six-week video posting challenge, on-camera communication training, content direction guidance, a structured set of video prompts, a repeatable posting system and supporting practical resources.

Programme Materials may be released progressively rather than all at once, and the sequence and release schedule are determined by us.

Unless expressly stated at the point of sale, a purchase does not include one-to-one coaching, personalised business advice, personalised content review, guaranteed response times or any service performed on your behalf.

The price payable is the price displayed at checkout at the time you place your Order.

The Founding Cohort price for Become the Face of Your Business is currently EUR 297. We may offer different prices, promotions, discounts, bundles, payment options or pricing for future cohorts, programmes or products at any time, and we are not obliged to extend any previous, promotional or introductory price to any subsequent purchase.

A change in price after your purchase does not entitle you to a refund of the difference.

Prices may be exclusive or inclusive of value added tax, goods and services tax, sales tax or equivalent taxes depending on your location and applicable law. Where such taxes apply, they will be calculated and displayed at checkout where required, or added as required by law.

You are responsible for any bank charges, card issuer fees, currency conversion costs or local import, withholding or transaction charges applicable to your payment.

Payment is taken at the time of purchase through our checkout, which is operated using third-party platform and payment service providers.

We do not receive or store your full payment card number, card verification value or equivalent full payment credentials. Payment credentials are processed by the relevant payment provider.

Where an instalment or payment plan option is offered, you remain liable for the full purchase price, and each instalment falls due on the schedule stated at checkout.

If a payment fails, is reversed, is charged back or is otherwise not received in full, we may suspend or withdraw access to the Programme until the position is resolved, without prejudice to our other rights.

Promotional codes, discount codes and affiliate codes may be issued from time to time. Each code is subject to the terms, validity period and conditions stated when it is issued.

Unless expressly stated otherwise, codes cannot be combined, have no cash value, cannot be applied retrospectively to a completed purchase and may be withdrawn or invalidated at any time before use.

Affiliate or partner identifiers may be carried through to checkout for attribution purposes where you have consented to the use of the relevant cookie. Attribution does not alter these Terms of Sale, the price payable or the contracting entity.

We may cancel an Order, or require payment of the balance of the correct price, where a code has been obtained, used or applied in error, fraudulently or in breach of its conditions.

Your Order constitutes an offer to purchase. All Orders are subject to acceptance by us.

A contract is formed when we confirm your purchase and make access available to you, or otherwise confirm acceptance of your Order.

We may decline an Order, including where the Programme is unavailable or a cohort is full, where payment is not authorised or completed, where there is an evident pricing or description error, where we reasonably suspect fraud, code misuse or breach of these Terms of Sale, or where acceptance would be unlawful.

If we decline an Order after payment has been taken, we will refund the amount paid for that Order.

Access to the Programme and the Member Environment is personal to you and is provided for your own individual use.

Unless a specific access period is stated at the point of sale, access is provided for as long as we continue to make the relevant Programme or Member Environment available, and no perpetual, permanent, indefinite or lifetime access is promised or implied.

We may update, reorganise, migrate, archive, retire or discontinue a Programme, Programme Materials or the Member Environment. Where we intend to retire or discontinue access to a Programme you have purchased, we will use reasonable efforts to give you advance notice so that you can access or download available materials, where downloading is offered.

You are responsible for keeping your account credentials secure and for all activity carried out through your account.

Our Programmes are delivered using third-party service providers, including categories such as community and course hosting platforms, payment processors, email and communication providers, website and infrastructure hosting providers, and video hosting and delivery providers.

Your use of a third-party platform may be subject to that provider's own terms and policies, in addition to these Terms of Sale.

We do not control third-party platforms and are not responsible for their availability, performance, functionality or the acts or omissions of their operators, except to the extent that responsibility cannot lawfully be excluded.

We may change the platforms or providers we use, and may migrate the Programme or Member Environment to an alternative platform, provided the Programme continues to be supplied in substance.

You are responsible for:

• providing accurate registration and contact information and keeping it up to date;
• maintaining the confidentiality of your login credentials;
• your own participation, engagement and completion of the Programme;
• the content you choose to create, publish or post, and compliance with the terms of any platform on which you publish it;
• obtaining any consents or permissions required for people, locations, music or materials featured in content you create;
• your own business, marketing, commercial, legal, tax and regulatory decisions; and
• ensuring you have the technology, equipment and internet connectivity required to participate.

Participation in the Programme requires your own time, effort and consistent action. Results depend substantially on factors within your control and outside our control.

Where you purchase as a consumer, you may have statutory rights to cancel or withdraw from a distance contract within a specified period under applicable consumer protection law.

In the European Union and Ireland, consumers ordinarily benefit from a fourteen-day withdrawal period for distance contracts, subject to the exceptions and conditions set out in applicable law.

Special rules apply to digital content and digital services that are supplied before the end of that period. Under applicable European Union and Irish consumer law, the right of withdrawal in respect of digital content not supplied on a tangible medium may be lost where supply has begun with your prior express request and your acknowledgement that you will lose the right of withdrawal once performance has begun, and we provide confirmation of the contract. Where the contract is for a digital service and performance has begun at your express request, you may remain liable for an amount proportionate to what has been supplied up to the point of cancellation.

Because access to the Programme and its introductory and onboarding content begins immediately after successful purchase, our checkout process is designed to obtain, where legally required, your express request for immediate supply and your acknowledgement of the effect that immediate supply may have on your statutory cancellation rights.

Whether, and to what extent, a cancellation or withdrawal right is available to you therefore depends on:

• the consumer protection law applicable to you;
• the nature of the digital content or digital service supplied;
• when supply of that content or service began;
• what you expressly requested, consented to and acknowledged at checkout; and
• the extent to which the service has already been performed.

Nothing in these Terms of Sale excludes, restricts or attempts to waive any cancellation or withdrawal right that cannot lawfully be excluded or restricted.

If you wish to exercise a cancellation or withdrawal right, or you are unsure whether one applies to you, please contact us and we will deal with your request in accordance with applicable law.

Refunds are assessed in accordance with applicable law and these Terms of Sale.

We will provide a refund where you are entitled to one under applicable consumer protection law, including where a valid cancellation or withdrawal right applies, or where the digital content or digital service supplied is not as described, is not of satisfactory quality or is not fit for a purpose made known to us and the issue is not remedied.

Where a statutory withdrawal right has been validly lost, or where you remain liable for a proportionate amount because performance began at your express request, a refund may be reduced or unavailable to the extent lawfully permitted.

Beyond your statutory rights, we do not ordinarily offer refunds on the basis of change of mind, failure to participate, lack of time, dissatisfaction with the level of effort required, or because a particular commercial, social media or financial outcome was not achieved.

Approved refunds are made using the original payment method within a reasonable period, and access to the relevant Programme and Member Environment will be withdrawn.

Nothing in this section limits any statutory remedy available to you that cannot lawfully be excluded.

If you are charged more than once for the same purchase, or an incorrect amount is taken, please contact us promptly with the relevant transaction details.

Where we are satisfied that a duplicate or incorrect payment has occurred, we will refund the excess amount to the original payment method.

We may make reasonable changes to a Programme, including to its content, structure, sequence, schedule, resources, delivery format, platform or included materials.

Such changes may be made to improve the Programme, to reflect changes in tools, platforms or best practice, or to comply with legal or operational requirements.

We will not make changes that materially reduce the substance of what you purchased without offering you an appropriate remedy where required by law.

We may postpone or reschedule a cohort start date or any live element of a Programme. Where we do so, we will notify you and provide the revised dates.

If we cancel a Programme before it has been substantially supplied to you and we do not offer a reasonable alternative that you accept, we will provide a refund of the amount paid, or a proportionate refund reflecting the part of the Programme not supplied.

This section does not limit your statutory rights.

All intellectual property rights in the Programmes and Programme Materials, including copyright, database rights, trade marks, brand names, logos, designs, methodologies, frameworks, templates and know-how, are owned by or licensed to SJF Productions LTD.

Nothing in these Terms of Sale transfers any intellectual property rights to you.

The Sarah Jane Foster and Become the Face of Your Business names and associated brand assets may not be used by you without our prior written permission, except as necessary to identify the Programme you have purchased.

Subject to your compliance with these Terms of Sale and payment in full, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Programme Materials for your own personal and internal business learning purposes only.

This licence lasts for the period during which we make the relevant Programme Materials available to you and terminates automatically if your access is withdrawn or this contract is terminated.

Except to the extent expressly permitted by us in writing or by applicable law, you must not:

• copy, reproduce, record, screen-capture, download or store Programme Materials other than as expressly permitted;
• share, distribute, publish, upload, broadcast or otherwise make Programme Materials available to any other person;
• resell, rent, lease, license, sublicense or otherwise commercially exploit the Programme or Programme Materials;
• use the Programme Materials to create, deliver, teach or sell a competing programme, course, training, coaching offer or derivative work;
• remove, obscure or alter any copyright, trade mark or proprietary notice; or
• use automated means to scrape, extract, mine or bulk-download Programme Materials.

You may apply what you learn in your own business and create your own original content. You may not reproduce or redistribute our materials themselves.

Your access is personal to you. You must not share your login credentials, allow another person to access the Programme using your account, or purchase on behalf of multiple participants without our prior agreement.

Where we reasonably believe an account is being shared or used by more than one person, we may suspend or terminate access, require the purchase of additional places, or take other proportionate action.

If you wish to purchase access for a team, please contact us.

Where a Programme includes a community or member area, you agree to participate respectfully and lawfully.

You must not:

• harass, bully, threaten, abuse, defame or discriminate against any person;
• post unlawful, obscene, hateful, misleading or infringing content;
• disclose another member's personal information or private contributions without their consent;
• use the community to advertise, solicit, spam or recruit without our permission; or
• impersonate any person or misrepresent your affiliation.

The community is a shared learning environment. Contributions made by other members are shared in confidence within that environment and must not be republished elsewhere.

We may suspend, restrict or terminate your access to a Programme, the Member Environment or any community area, without refund to the extent lawfully permitted, where you:

• materially breach these Terms of Sale;
• infringe our intellectual property rights or share Programme Materials unlawfully;
• engage in abusive, harassing, threatening or seriously disruptive conduct;
• share account access in breach of these Terms of Sale; or
• engage in fraudulent, unlawful or seriously improper conduct in connection with the Programme.

Where proportionate, we will notify you and give you an opportunity to remedy the issue before terminating access. In cases of serious misconduct, we may act immediately.

You retain ownership of content you create and submit, post or share in connection with the Programme.

By submitting content within the Member Environment or community, you grant us a non-exclusive, royalty-free licence to host, store, reproduce and display that content solely for the purpose of operating and delivering the Programme.

You confirm that you have the rights necessary to submit the content and that it does not infringe the rights of any third party or breach applicable law.

We may remove content that breaches these Terms of Sale or applicable law.

If you voluntarily publish content publicly in connection with the Programme, including by tagging Sarah Jane Foster, SJF Productions LTD, the Programme, or using an official Programme hashtag, you acknowledge that we may view, engage with, reference, link to or reshare that publicly available content through our social media channels using functionality made available by the relevant platform.

Publicly posting content does not, by itself, give us permission to use your name, image, likeness, content, testimonial or results in paid advertising, sales materials or other standalone promotional campaigns. Where we wish to use your content in that way, we will seek any additional permission required by applicable law.

Where you separately provide a testimonial, review, feedback or other material to us for promotional use, we may use it for the purposes and in the manner authorised.

We do not guarantee any particular result or outcome from participation in a Programme.

In particular, and without limitation, we make no guarantee, representation or warranty as to:

• business growth, sales, revenue, profit or earnings;
• clients, leads, enquiries or conversions;
• followers, subscribers, views, reach, impressions or engagement;
• social media performance, algorithmic distribution or virality;
• brand recognition, visibility or professional opportunities; or
• personal confidence levels or speed of progress.

Any examples, case studies, figures or experiences shared are illustrative only and are not a promise, projection or guarantee of your results. Outcomes depend on many factors, including your own effort, consistency, market, offer, industry, audience and circumstances.

The Programmes and Programme Materials are provided for general education, training and informational purposes only.

They do not constitute, and must not be relied upon as, legal, financial, investment, tax, accounting, insurance, employment, medical, psychological or any other regulated professional advice.

Nothing in the Programme creates a professional advisory relationship between you and us. You should obtain independent professional advice appropriate to your circumstances before making decisions that may have legal, financial or regulatory consequences.

To participate you will need, at minimum, a suitable device capable of recording video, a reliable internet connection, a supported and up-to-date web browser and a working email address.

You are responsible for the cost, availability and functioning of your own equipment, software, connectivity and data.

We are not responsible for your inability to access or participate in the Programme where this results from your own equipment, connectivity, settings, spam filters or local restrictions.

We aim to make the Programme and Member Environment available reliably, but we do not warrant uninterrupted, error-free or continuously available access.

Access may be interrupted for maintenance, updates, technical issues, security reasons or matters affecting third-party platforms or infrastructure.

Where an interruption is significant and within our control, we will use reasonable efforts to restore access promptly and, where appropriate, to extend access accordingly.

Nothing in these Terms of Sale limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be limited or excluded.

Subject to the paragraph above, and to the fullest extent permitted by applicable law:

• we are not liable for loss of profit, loss of revenue, loss of anticipated savings, loss of business, loss of opportunity, loss of goodwill or loss of reputation;
• we are not liable for loss or corruption of data or content, or for content removed, restricted or affected by a third-party platform;
• we are not liable for indirect or consequential loss; and
• our total aggregate liability arising out of or in connection with your purchase, whether in contract, tort including negligence, breach of statutory duty or otherwise, is limited to the total amount you actually paid to us for the relevant Programme.

We are not liable for losses arising from decisions you take in your own business, from content you choose to publish, or from the acts, policies or omissions of third-party platforms.

If you purchase as a consumer, this section applies only to the extent permitted by the consumer protection law applicable to you, and your statutory rights and remedies are unaffected.

To the extent permitted by applicable law, and where you are acting in the course of a business, you agree to indemnify us against reasonable losses, damages, costs and expenses arising from:

• your breach of these Terms of Sale;
• your unauthorised copying, sharing, distribution or commercial exploitation of Programme Materials; or
• content you create, publish or share that infringes the rights of a third party or breaches applicable law.

This section does not apply to the extent that a loss results from our own breach or negligence, and does not apply where you are acting as a consumer and applicable law does not permit such an indemnity.

We are not liable for any failure or delay in performing our obligations where that failure or delay results from events beyond our reasonable control.

Such events include acts of God, natural disasters, fire, flood, extreme weather, epidemic or pandemic, war, terrorism, civil unrest, government action or restriction, industrial action, failure of utilities, telecommunications or internet infrastructure, cyber-attack, or the failure or discontinuation of a third-party platform.

Where such an event continues for a prolonged period and materially prevents delivery of a Programme, we will discuss a reasonable alternative, an extension or, where appropriate, a proportionate refund.

If you are dissatisfied with any aspect of a Programme or your purchase, please contact us so that we have the opportunity to resolve the matter.

info@sjfproductions.com

Please include your name, the email address used at purchase, the Programme concerned and a description of the issue. We will acknowledge your complaint and aim to respond within a reasonable period.

Consumers resident in the European Union may also have access to alternative dispute resolution mechanisms available in their country of residence. This does not affect your right to bring proceedings.

These Terms of Sale apply for as long as you have access to a Programme or Programme Materials.

We may terminate your access in the circumstances described in these Terms of Sale, including for serious misconduct or material breach.

You may stop using the Programme at any time. Stopping use does not of itself entitle you to a refund, except where a refund is due under applicable law or these Terms of Sale.

On termination, your licence to use the Programme Materials ends and you must stop using them. Provisions relating to intellectual property, restrictions on use, limitation of liability, indemnity and governing law survive termination.

We may update these Terms of Sale from time to time to reflect changes in our Programmes, our operations or applicable law.

The version of these Terms of Sale in force at the time of your purchase governs that purchase, except where a change is required by law or is necessary for security, technical or regulatory reasons.

The date of the most recent update is shown at the top of this page.

39.1 Severability

If any provision of these Terms of Sale is found to be invalid, unlawful or unenforceable, that provision will be modified to the minimum extent necessary or severed, and the remaining provisions will continue in full force.

39.2 Waiver

A failure or delay by us in exercising a right or remedy does not constitute a waiver of that or any other right or remedy.

39.3 Assignment

You may not assign or transfer your rights or obligations under these Terms of Sale without our prior written consent. We may assign or transfer our rights and obligations, including in connection with a reorganisation or business transfer, provided this does not reduce your rights.

39.4 Entire agreement

These Terms of Sale, together with the description of the Programme at the point of sale, the checkout terms and our Privacy Policy, constitute the entire agreement between you and us in relation to your purchase, and supersede prior discussions and representations. Nothing in this section limits liability for fraud or fraudulent misrepresentation, or affects your statutory rights.

These Terms of Sale, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by the laws of Ireland.

The courts of Ireland have jurisdiction in relation to any such dispute or claim.

If you purchase as a consumer resident in the European Union or in another jurisdiction with mandatory consumer protection rules, this choice of law and jurisdiction does not deprive you of the protection afforded by mandatory provisions of the law of your country of residence, and you may also be entitled to bring proceedings in the courts of that country.

Our Programmes are made available to customers internationally.

Consumer protection laws differ between countries. Depending on where you are resident, you may have mandatory statutory rights concerning cancellation, refunds, quality, conformity, description or remedies that cannot lawfully be excluded, restricted or waived.

Nothing in these Terms of Sale excludes, restricts, limits or attempts to waive any such mandatory right. Where any provision of these Terms of Sale conflicts with a mandatory consumer right applicable to you, that mandatory right prevails and the conflicting provision applies only to the extent lawfully permitted.

You are responsible for compliance with the laws applicable in your own country, including any local tax obligations arising from your purchase.

For questions about these Terms of Sale, your purchase, access, cancellation or refunds, please contact:

Email:

info@sjfproductions.com

Information about how we handle personal data is set out in our Privacy Policy.